Help Center

*eg. domain registration, shared hosting

Getting Started

Choose a Domain Name: Select a unique and memorable domain name that represents your website's identity.

Announcements

Creating announcements for hosting a website can help inform your audience about your website launch or any important updates.

Account / Billing

Managing your hosting account and billing involves handling the administrative aspects of your web hosting service.

Technical

Technical aspects of hosting a website involve the configuration, maintenance, and optimization of your web hosting environment to ensure your website runs smoothly and securely.

Popular topics

Hosting Plans

What is Shared Hosting?

Shared Hosting is a popular option for any personal or business website that is just getting started online. View More

Is a new domain necessary to buy a Linux Shared Hosting Plan?

Purchasing a new domain name is not necessary with your Linux Shared Hosting Plan. You can use your existing domain with our Linux Web Hosting Service without having to purchase a new one. View More

What are the number of websites that I can host on a Shared Hosting Plan?

With the Personal Shared Web Hosting Plan, you can host only 1 website/domain. However, on the Business and Pro plans you can host multiple websites/domains according to the plan you choose. View More

Does Shared Web Hosting include Email Hosting as well?

Yes, it's included. All of our Shared Hosting plans come along with email services through cPanel Webmail. The storage for these emails is shared with your website hosting space and you can create an unlimited number of email hosting accounts. View More

Is an upgrade possible from my current Linux Shared Hosting Plan?

Yes, you surely can! Upgrading to a higher shared web hosting plan is easy and hassle-free. Our technical team can help you out with it. View More

What are the advantages of shared hosting?

Some advantages of shared hosting include: Cost-effective: Shared hosting is generally the most affordable hosting option. Easy to manage: The hosting provider takes care of server maintenance and management tasks. View More

VPS and Domains

What are the benefits of VPS Hosting?

With VPS Hosting, you get complete isolation on a physical server for your hosting. Your Virtual Private Server will be unaffected by other users and with root access you can install whatever applications you require on your server. View More

What is KVM VPS Server Technology?

KVM (Kernel-based Virtual Machine) is a type of Virtualisation interface in Linux servers which ensures fantastic performance and security while guaranteeing highly optimised resource isolation. View More

What hosting panels are supported with HDD and SSD type VPS Hosting plans?

All our HDD-based servers are provisioned with cPanel by default. Whereas SSD servers, lets you choose between cPanel or Plesk. Further, when cPanel or Plesk is added when buying the server, we auto-install it for you on your server. View More

Do you have managed services for VPS hosting?

Yes. We have Managed VPS Hosting services available for our new & existing customers. Managed hosting services can be purchased as an add-on feature with your server. Our team of server experts provide support for server setup, migration, proactive monitoring, server-hardening, security solutions & more. View More

What is domain registration?

Domain registration is the process of acquiring a unique domain name for your website. It involves registering your chosen domain name with a domain registrar, who then reserves the domain name for your use. View More

How does domain registration work?

Domain registration typically involves the following steps: Search for availability: Use a domain registrar's search tool to check if your desired domain name is available. Choose a registrar: Select a reputable domain registrar and create an account. Provide contact information: Enter your contact details and other required information. Choose domain settings: Set the domain registration period (usually 1-10 years) and configure any additional services or settings offered by the registrar. View More

How long does domain registration last?

Domain registration periods typically range from 1 to 10 years. You can choose the duration during the registration process. After the initial period expires, you can renew the registration to continue using the domain name. View More

Can I register any domain name I want?

You can register most domain names as long as they are unique and available. However, domain names must adhere to certain rules and restrictions set by the domain registrar and the domain name's extension (e.g., .com, .net, .org). Some common restrictions include minimum/maximum character limits, specific character types, and reserved or prohibited keywords. View More

Dedicated and Reseller Hosting

What exactly is Reseller Hosting?

Reseller Hosting allows you to host multiple clients and allow them to manage their own orders independently. With Reseller Hosting you can become a web hosting provider without having to manage your own web server or datacenter. View More

Does Linux Reseller Hosting come with any client billing solution?

WHMCS can be purchased as an addon with our Reseller hosting, it's an all-in-one client management, support, and billing solution for online web hosting businesses. You can manage your clients successfully with the robust automation and support that WHMCS offers. View More

How do I migrate my Reseller Hosting to ResellerClub from my existing web host?

Migration to our Linux Reseller Hosting services is absolutely FREE as long as the following points hold true for your current Hosting Package at a different provider: Your Package should be managed using cPanel Each website does not use more than a maximum of 4GB of disk space Your Package should not have more than 50 cPanel accounts. If you do have more than 50 cPanel accounts, the additional accounts will be migrated at ₹70/account View More

Is there a Money Back Guarantee with ResellerClub's Reseller Hosting?

Yes, there is a 30-day Money Back Guarantee with all of our Linux Reseller Hosting Plans. You can get a full refund if you are not satisfied with it for any reason, no questions asked! View More

Does Linux Reseller Hosting include Email Hosting as well?

Yes, you get Email Hosting on all our Linux Reseller Hosting plans through the cPanel Webmail. For more advanced email solutions you can either purchase G Suite or our Business Email solution. View More

I am not sure about the Reseller Hosting plan, can I change it later on?

Not sure about which plan to purchase, buy any Reseller Hosting plan and we will assist you in shifting between the plans if you would want to change. Do not worry about the hassle of purchasing again, our Reseller Hosting experts will assist you in every step of the way. View More

Will I get root access to my Dedicated Server Hosting?

Yes, root access is granted with every Dedicated Server Plan and you have full administrative control of your Dedicated Server to install any software you wish to. View More

What type of support do I get for my Dedicated Hosting?

Two levels of support are given for all Dedicated Server hosting plans: Core-managed and cPanel support. Every package comes along with standard core-managed support. If you have chosen to purchase cPanel through us, we offer additional support options. View More

How long does it take for my Dedicated Server to be ready once I've placed the order?

ResellerClub's proprietary provisioning systems ensure that your Dedicated Hosting Server is ready instantly and your server will be available for use immediately with no setup fees. No need to wait for 24 hours. View More

What is the kind of hardware that is used for each Dedicated Server?

All the Dedicated Servers use the SuperMicro Blade chassis. It has a small footprint that ensures reduced power consumption and cooling requirements. Cost saving achieved through this technology helps us keep your costs to the minimum. View More

SSL and Security

What is a SSL Certificate?

A SSL Certificate is a digital certificate that is issued for a domain by the Certificate Authority, in this case Comodo. You must purchase a SSL Certificate and then go through a verification process to be issued with the certificate. This verification is conducted by the Certificate Authority. View More

Why should I purchase a Comodo SSL Certificate for my domain name?

Getting a Comodo SSL Certificate has two major advantages: It encrypts the information sent from your user's browser to your website It authenticates your website's identity By doing this, a SSL Certificate protects your customers and in turn, increases their trust in your business and your website. This is important if your website requires users to log in using passwords or sensitive information like credit card information. View More

Does the Comodo SSL Certificate work on all browsers?

Yes, all Comodo SSL Certificates are compatible with all major and popular browsers active today. View More

Is upgrading my Comodo SSL Certificate possible?

No, we don't support any upgrade or downgrade on Comodo SSL Certificate plans at the moment. View More

What is SiteLock?

SiteLock is a cloud-based website security solution for small businesses. Its state-of-the-art auto-detection capability for online security threats helps prevent malware injections and more. View More

Do you get Money-Back Guarantee with SiteLock website security?

ResellerClub does not provide a money-back guarantee on any of the SiteLock website security plans. View More

Why will just a SSL certificate not suffice for your website?

A SSL certificate is used to encrypt a connection between the browser and server. However, SiteLock security protects the database where this information is stored. It scans your website files and applications and protects them from malware attacks. View More

What types of scan are available with SiteLock Website Security?

The following Website Security Scans are included in a Sitelock Website Security Plan: Daily Malware Scan Daily FTP Scanning Website Application Scan SQL Injection Scan Cross Site Scripting (XSS) Scan View More

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